Shipping & Payment Terms
Shipping
Delivery area: We ship across the European Union and selected non-EU countries.
Delivery time: Standard delivery takes 3–7 business days within the EU. For non-EU countries, delivery may take 5–12 business days, depending on customs procedures.
Shipping costs: Calculated at checkout based on destination and package weight. Orders over €150 qualify for free EU shipping.
Carriers: We work with trusted partners such as DHL, UPS, and DPD to ensure fast and secure delivery.
Order processing: Orders are usually processed and dispatched within 24–48 hours (excluding weekends and public holidays).
Tracking: Once shipped, you will receive a tracking number via email.
Payment
Accepted payment methods:
Credit/Debit Cards (Visa, MasterCard, American Express)
PayPal
Bank Transfer (SEPA)
Apple Pay / Google Pay
Currency: All transactions are processed in EUR (€).
Security: Payments are encrypted and processed through secure payment gateways (PCI DSS compliant).
Invoices: An electronic invoice will be sent to your email after payment confirmation.
Additional information
Customers are responsible for any customs duties or import taxes applicable outside the EU.
Please ensure that the shipping address provided during checkout is correct. We are not responsible for delays or losses due to incorrect details.